At CRBN, we are committed to providing you with the highest-quality pickleball gear. We stand behind our products and offer a warranty to ensure your satisfaction. Please read this warranty policy carefully to understand the terms and conditions.

Warranty Duration:

All registered CRBN paddles, bags, and glasses come with a 1-YEAR WARRANTY against manufacturer defects and workmanship, starting from the date of receipt and covering the following 365 days.

CRBN water bottles, however, come with a LIFETIME WARRANTY against manufacturer defects, ensuring that you’re covered for the entire lifetime of the product.

If you purchased your gear from a third-party retailer, you must register your gear within the first 14 days of purchase to be eligible for warranty coverage.

Eligibility and Proof of Purchase:

The warranty is only valid for the original owner of the item when it was purchased in new condition and is non-transferable. You must provide proof of purchase for all warranty registrations, such as original receipts, bank statements, or credit card statements.

Warranty Evaluation:

CRBN will determine whether a paddle qualifies for warranty coverage. Replacement paddles assume the remaining warranty period of the original item.

Non-Covered:

The following situations and conditions are not covered by the warranty-

• Normal wear and tear, abuse, or negligence.
• Any modifications made to the paddle after purchase.
• Fading of graphics on the paddle.
• Excessive damage to the edge guard.
• Impact with objects other than a pickleball, such as the ground or other paddles.
• If you are not the original purchaser.
• Purchases from non-authorized CRBN dealers, including Facebook groups, Craigslist, auction sites, or other unauthorized sources.

Warranty Period Continuation:

If a paddle is replaced under warranty, the replacement assumes the remaining warranty period of the original item.

Customer Support:

At CRBN, we consider our customers part of our team. If you have questions or encounter issues related to your paddle, warranty, or return policy, please contact us. We are here to assist you and ensure your satisfaction.

Note: CRBN reserves the right to update or modify this warranty policy at any time. Please check our website or contact us for the most up-to-date information on our warranty terms and conditions.

Thank you for choosing CRBN for your pickleball needs. We appreciate your trust in our products and are dedicated to delivering the best quality and service to our valued customers.